The location of the hotel is exceptional. It is isolated and quiet, with a beautiful path to cross through the jungle with animals to reach the beach, which is splendid. Clear water, palm trees, not too busy... The beach was one of our main criteria and we were not disappointed. The staff was very nice. The food was uneven depending on the dishes/restaurants but we managed to enjoy ourselves by avoiding certain dishes that were not very fresh/too industrial.
Océane
März 2024
The breakfast and lunch buffet! The beach itself very nice. Clean, comfortable rooms.
Gregory
Mai 2024
We stayed on the Privileged and had complimentary room service, a romantic dinner and full access to hydrotherapy circuit at the spa, plus complimentary massages. The Xpu-Ha beach is beautiful and relatively unscathed from overdevelopment. Arrangements can be done through the online platform (e.g., dinner reservations, room service, etc.) rather than to message a concierge or going to the reception at every time.
Josue
Februar 2023
Our family loved the wildlife and the various choices for food.
Amanda
Juni 2024
Booking charged me over 16000 pesos if i had gone straight to th hotel it would have cost 11,070. I will not trust booking.com again.
Nicholas
Oktober 2024
Everything about this place was excellent. The staff were always very friendly and attentive. The layout and surroundings were very well thought out. The rooms were pretty standard, but the comfort of the beds and pillows was top knotch. The beach was amazing, water was clear and never too rough for swimming. Nice for walks with no major crowds. A couple of spots down the beach barely had anyone around at all, which was nice for a bit of a getaway. The food was really good, especially since all the dinners were all a la carte with a higher end feel. The room service options were pretty basic, but good, none the less.The entertainment was decent as well, with some very talented acrobats at the one dinner location. Love the lushness of the property. It was a nice touch. The wildlife everywhere was really cool and often very entertaining.
Jamie
Dezember 2024
Beautiful beach, awesome staff, lots of activities, good food (even for a european), bartenders did not have a problem mixing drinks not included in the menu, and the nice ladies at the restaurant’s front desk were definitely a highlight of every breakfast and lunch. Always smiling, ready to help you, sit you down, get you anything you need.
Alžbeta
November 2024
After a wonderful experience at another Catalonia location last year (Playa Maroma), I couldn't wait to visit this one. The "Privileged" upgrade (such an odd word choice) is a must for the sole purpose of being allowed to sit and eat at the amazing BeLoved restaurant on the beach. It was almost $100 more per day, but this made our vacation. As much as it's small, it was a nice surprise that no reservations were needed at any time there. The Rauxa was the best of all other restaurants, and quite entertaining.
Helya
Juni 2024
Our stay at Catalonia Royal Tulum Beach & Spa Resort was nothing short of extraordinary. From the moment we arrived, the staff's commitment to excellent service was evident – always welcoming, attentive, and eager to make our stay special. Their warmth and professionalism truly elevated the experience, and we cannot thank them enough for their hard work and dedication. The beach was absolutely stunning – pristine white sand, crystal-clear turquoise waters, and plenty of loungers to relax under the sun or shade. It felt like a little slice of paradise. One of the highlights was the lush greenery surrounding the resort. The beautifully maintained gardens and tropical vegetation created a serene, tranquil atmosphere that perfectly complemented the natural beauty of the location. Walking through the pathways felt like being in a hidden jungle oasis. A huge thank you to all the staff who made our stay so memorable – from the reception team to the restaurant servers, housekeeping, and the beach attendants. Your kindness and hard work truly made a difference. The holiday was outstanding – a perfect blend of relaxation, natural beauty, and top-tier service. I highly recommend this resort to anyone seeking a peaceful, luxurious, and unforgettable escape.
Alicia
Dezember 2024
The staff is very hardworking and friendly and they make a lot of effort to make the guests feel comfortable. The food is very tasty and there are many healthy meals and drinks. It is also excellent that they always try to keep the waste production as low as possible. I found it very good that there are no plastic straws and disposable items.
Stefan
Januar 2025
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